Careers – Life at Reser’s

“The culture here is great, I work with amazing people”

OUR VALUES

One of our company Cornerstones is to be an Employer of Choice. We are committed to investing in employee growth and creating a rewarding culture where people want to build a lasting career. Because Reser’s cares about our employees’ personal development and safety, we strive to deliver an environment where everyone feels a true sense of belonging.

Central to this goal is our commitment to maintaining a diverse, inclusive, and equitable workplace founded on respect, acceptance, and appreciation for all individuals. We believe that embracing our differences is critical to our success. It ensures our employees thrive, helps us attract and retain top talent, and enables us to better serve our customers and community.

Today, our dedicated team of over 5,000 members boasts an average tenure of more than seven years, with over 70% represented by ethnic or racial minorities. To foster continued growth and innovation, Reser’s provides ongoing training and education to create awareness for issues related to inclusion, as well as to encourage the career development and job stability that you can feel good about.

Commitment to Equity

When we treat everyone equally, we treat everyone the same, but when we treat everyone equitably, we focus on individual needs. Equity means we recognize that everyone has different needs, experiences, and opportunities and we are providing fair treatment, access, opportunity for all employees based on those individual needs.

Diversity is being invited
to the party; inclusion is
being asked to dance”
~Verna Myers

We will demonstrate our commitment to diversity and inclusion by:

• Fostering a culture of open-mindedness, compassion, and inclusion for all individuals
• Embracing our differences to foster growth and innovation
• Treating all individuals with regard, respect, and courtesy
• Ensuring our employment practices support and promote diversity, equity, and inclusion
• Providing employees with training and learning opportunities to create awareness for issues related to diversity, equity, and inclusion
• Building and maintaining meaningful relationships with community organizations dedicated to advancing issues surrounding diversity, equity, and inclusion

RECRUITING AND RETENTION

• Key recruiting team members are AIRS Certified Diversity and Inclusion Recruiters
• Recruiting efforts focused on posting and partnering with local diverse community partners to ensure our workforce represents the diversity of our local communities.
• Reser’s Cares program to connect our employees with the local community where we work and live, building relationships with numerous community-based organizations all drive by employees
• Compensation is assessed regularly with outside consultants to maintain pay equity
• Departing employees can participate in an exit interview process to help the company learn why the employee resigned to better improve internal culture to retain talented employees of diverse backgrounds.

EMPLOYEE EDUCATION

• Employees complete a Diversity and Inclusion training annually through our Alchemy learning platform. The objectives of this training are to understand the meaning of diversity, recognize the importance of learning about others, and understanding how to act appropriately in the different types of relationships you may have at work with others.
• All newly promoted or newly hired leaders participate in a classroom training session on inclusion through our Launch program to help them to better understand and recognize unconscious bias. Additionally, this session is focused on helping our leaders understand how to help create a culture of belonging.

TRAINING OPPORTUNITIES

With the goal of promoting from within to help our diverse workforce to advance to higher level roles, we offer several training opportunities including by not limited to:

• Web based training certification for Maintenance employees
• LME training for electrical licensing (at locations where supported)
• Participation in boards or committees in the community
• LEAD training program
• LAUNCH training program for new leaders
• GROW development program for Supervisors and above

SUPPLIER DIVERSITY

Beginning in 2021, our suppliers have been asked to complete a diversity self-certification to help determine where there are opportunities to further diversify our suppliers. The classifications suppliers can identify as include:

• LBGTQ or Gender Non-Conforming Individual Owned
• Minority Owned Business Enterprise
• Small Disadvantaged Business Enterprise
• Women Owned Business Enterprise
• Veteran Owned Business Enterprise
• HUBZone Small Business
• Physically Challenged Business Enterprise